Frequently asked questions

Select a category and topic of interest.


All the most popular among eReaders, including: Kindle. Skoobe, Onleihe, Nextory, Storytel, eBiblio, Legimi or even Wattpad.

Thanks to the memory of 16 GB, inkBOOK can store up to 10,000. ebooks.

No, our devices have no ads or other distractions.

Yes, inkBOOK eReaders are equipped with an E Ink screen, with backlighting. You can adjust the colour and intensity of the light in the settings.

On a single charge, it is even up to a week of work (assuming reading parameters: 30 minutes a day with Wi-Fi and Bluetooth turned off and the lighting turned on at the lowest brightness).

All the most popular, including of: epub, epub with Adobe DRM (Adept), epub 3, fb 2, HTML, PDF, mobi (without DRM), rtf or txt.

Traditionally via USB cable, SD card or wirelessly via the "Send to your reader" function (each device is assigned an individual e-mail address, to which you can send files as an attachment using your mailbox).

Connect inkBOOK to the charge for 10-15 seconds hold down the Power button.

Yes, it is. This can be done using wireless headphones or a speaker connected to the eReader via Bluetooth.

Yoga case fits inkBOOK eReader models: Calypso Plus, Calypso, Prime HD, Lumos, Classic 2.

Of course! We give you the freedom to personalise your eReader. Just go to: Settings -> Personalise your reader -> Change lock screen graphics and choose your favourite screensaver from the list!

It all depends on your reading preferences. One of the main criteria when choosing an eReader is the size of the screen. In our offer you will find 6' devices and those larger - 7.8'.

Twist case fits inkBOOK eReader models: Focus, Explore.


Go to, select the language (English, Spanish or German) in the top right corner. Then select the products, add them to your basket and continue following the on-screen instructions. If you have problems placing your order, contact us.

Information about the status of your order is sent to you in real time - straight to the email address you provided when you placed your order.

Yes, you can use two discount codes in one order.

Check your SPAM folder - messages sometimes get lost there. However, if it is not there either, be sure to contact us.


You will pay for your order using one of several options, including: Stripe, Klarna, PayPal.

The receipt is sent with the order. You will find it in the received package.


All orders shipped via courier.

It all depends on the place where we have to deliver the shipment.

Limited guarantee

Readers purchased at include a 2-year warranty.

Service and support

The only service of inkBOOK readers is located in Poland, in Wrocław at ul. Ostrowskiego 7.

Returns and complaints

There can be many reasons for this state of affairs. In such situations, please contact our support. When sending an inquiry, do not forget to briefly describe what is happening with the reader, you can also attach photos of the device to the message. Check how to contact us.

You can make it within 14 days of receiving the shipment.

Please contact us to file a complaint.